Ⅰ.  Goods Conditions:

Lead time:

Regarding your sample order, usually lead time within 5 working days.Bulk order usually within 15-20 days. ODM add 7 working days.

Certificate: 
Thanks for choosing ENVIO products, due to the quality of our products and our low RMA rate we are proud to support our clients with a long warranty period. For all countries, we can offer ISO 9001/2008 certified by TUV AUSTRIA CERT and manufacture’s declaration / country of origin and CE declaration.

Warranty: 

Thanks for choosing ENVIO products, due to the quality of our products and our low RMA rate we are proud to support our clients with a long warranty period::

 

CCTV Camera  2 years Warranty for CCTV Camera.
DVR&NVR 1 years Warranty for DVR&NVR products.
CCTV Accessory 1 year Warranty for CCTV Accessory.

 

 

Remarks:

We have 2 solution for offer the warannty:

1 For the small companies who do not have a service department, the goods can send back to us and after we fix it, the product will be send back to you with the next order.
2 We can offer from the start 2% warannty by spare parts for the chip and recorder motherboards  and 1 % IR LED ,cable line.

Ⅱ. Shipping Conditions:
Express small quantity order by TNT
By truck for all the european countries with delivery betweend 3-7 days
If you have your own forwarder, we are happy to assistant your forwarder shipping goods.