Lead time: Regarding your sample order, usually lead time within 5 working days. Bulk order usually within 15-20 days. For ODM products add 7 working days.
Certificate: Thanks for choosing ENVIO products, due to the quality of our products and our low RMA rate we are proud to support our clients with a long warranty period. For all countries, we can offer ISO 9001/2008 certified by TUV AUSTRIA CERT and manufacture’s declaration / country of origin and CE declaration.
Warranty: hanks for choosing ENVIO products, due to the quality of our products and our low RMA rate we are proud to support our clients with a long warranty period.
2 years Warranty for CCTV Camera.
1 years Warranty for DVR&NVR products.
1 year Warranty for CCTV Accessory.
1. For the small companies who do not have a service department, the goods can be sent back to us for repares. The repared products will be sent back to you with the next order.
2. We can offer from the start 2% warannty for spare parts and for the chip sets and video recorder motherboards we can offer you 1 %. For IR LEDs and cable lines we can offer you 1%.
2. Express small quantities order by TNT By truck for all the european countries with delivery between 3-7 days
If you have your own forwarder, we are happy to assistant your forwarder shipping goods.